Reliable Managed IT Services and Support for Brisbane Business

Brisbane IT Support That Works Before You Notice

SBIT Solutions provides managed IT services and IT support to businesses across Brisbane from our base in Woolloongabba. We monitor, patch and secure your systems continuously, so most problems are resolved before they interrupt your staff. Our clients get fixed monthly pricing, a local team that answers the phone, and straight answers in plain English. From medical practices to professional services and trades, we keep the technology working quietly in the background so you can get on with running the business. Proactive support, serious security, and systems that scale as you grow.
01

Managed IT Services

01

Managed IT Services

Proactive monitoring, patching and unlimited support for a fixed monthly cost.

02

Secure Cloud Backup

02

Secure Cloud Backup

Encrypted offsite backup with tested restores, not just assumed ones.

03

Cybersecurity Package

03

Cybersecurity Package

Layered defence against ransomware, phishing and data breaches for Australian business.

04

Business Phone Systems

04

Business Phone Systems

Cloud phone systems with mobile apps and telehealth integration.

05

One-Stop IT Solutions

05

One-Stop IT Solutions

One number for hardware, licensing, vendors and everything in between.

06

Managed Print Services

06

Managed Print Services

Managed devices, automatic consumables and simpler document workflows.

07

Business Continuity & Disaster Recovery

07

Business Continuity & Disaster Recovery

Documented recovery plans and monitoring so an outage does not become a shutdown.

" Our technicians work from Ipswich Road, Woolloongabba. When your systems go down, we are minutes away, not hours "

SBIT

Secure. Smart. Scalable.

Smart IT, Real Result

Frequently Asked Questions

  • 01

    What are managed IT services?

    Managed IT services means outsourcing your organisation's technology support, monitoring and maintenance to an external provider for a fixed recurring fee. Rather than calling for help after something breaks, a managed provider monitors your systems continuously, applies security patches, manages backups and resolves most issues before they interrupt your staff. In Australia, managed IT is usually priced per user or per device per month.

  • 02

    How much does IT support cost in Brisbane?

    Managed IT support in Brisbane is typically priced per user or per device per month. The figure depends on your staff numbers, the complexity of your systems and the level of security included. Project work such as a cloud migration or a server replacement is quoted separately. SBIT Solutions provides fixed monthly pricing with a defined scope, so you know the cost before the month begins.

  • 03

    Do you provide on-site IT support or is it all remote?

    Both. Most issues are resolved remotely within minutes, which is faster for you than waiting for a technician to drive across town. When a problem needs physical attention, such as hardware failure, network cabling or an office fit-out, our technicians attend on site across Brisbane from our Woolloongabba base.

  • 04

    Can you support our medical practice software?

    Yes. We support Brisbane medical and allied health practices, including practice management software, secure remote and telehealth access, encrypted backup of patient data, and the information security documentation required for accreditation.

  • 05

    Do you support Microsoft 365?

    Yes. We handle Microsoft 365 licensing, tenant setup, migration from older email systems, security hardening including multi-factor authentication and conditional access, SharePoint and Teams configuration, and day to day user support.

  • 06

    What happens to our data if we leave?

    Your data is yours. If you end your agreement with us we provide a full handover of documentation, credentials and configuration to you or your incoming provider. There are no exit fees.

  • 07

    Can you take over from our current IT provider?

    Yes, and most of our new clients come to us this way. We document your environment, deploy monitoring and security, and manage the transition so your staff experience no interruption. You do not need to have an awkward conversation with your existing provider before speaking to us.

  • 08

    What areas of Brisbane do you cover?

    We are based in Woolloongabba and provide on-site support across Brisbane including the CBD, South Brisbane, East Brisbane, Kangaroo Point, Coorparoo, Greenslopes, Annerley, West End, Fortitude Valley and Milton, plus Logan, Ipswich, the Gold Coast and the Sunshine Coast. Remote support is available Australia wide.